Better Business Bureau
505 Sixth Street Suite 300
Sioux City, Iowa 51101
712-252-4501


November 24, 1999

Mr. Kirby Vandivort
1317 Abram Drive
Rantoul, IL 61866

Dear Mr. Vandivort:

The Better Business Bureau has been in contact with Gateway regarding
our complaint.  According to the company you are being shipped a new
chassis.  It should arrive within the next few days.

Please contact our office by December 7, 1999, if there is further
information our office should know.  If we do not hear from you by that
date, we will close the file and assume you are satisfied.

Thank you,

Yours truly,


Myrna
Better Business Bureau

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