(If you are getting here from a search engine, the whole story is
at <A HREF=http://www.omnux.com/kvandivo/laptop/>
http://www.omnux.com/kvandivo/laptop/</A> )




<PRE>
Date: September 1, 1999

To:   Gateway Service Department
      2800 West Story Road, Suite 200
      Irving, TX  75038

From: Kirby Vandivort
      1317 Abram Dr
      Rantoul, IL  61866

Event Number:  27204639

Service Number:  SV4230626

Talked With:  Mike, Badge Number 76889

As discussed with Mike, this laptop is being returned because a problem
with the display.  It appears to have 'broke' along the upper left corner.

If you have any questions, please contact me.

Thank you,



Kirby Vandivort  
</PRE>